Website Policy
Summary
- Information you provide to Holy Cross Books is not provided or sold to any third parties.
- Information you provide on the website is used only for the purpose of replying to your enquiry.
What do we do with the information collected?
- We will not sell, trade or rent your personal information to anyone outside of Holy Cross Bookshop.
- We use Secure Hosting as our secure payment service provider. Information is stored securely on their servers, which are protected by various systems including firewalls. Their premises are also physically protected by CCTV and alarm systems.
On-line orders
- All orders placed through this site are safe. Your order will be concluded on-line by means of our secure ordering process. All transactions are concluded in the United Kingdom and are subject to English law.
- When your order is received from this site the goods will be sent as soon as possible, usually within a few days, but we are unable to guarantee on-time delivery for time-sensitive material. If goods arrive in poor condition, please contact us immediately.
- While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
- You undertake that all details you provide to Play.com for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
- All purchases are non-exchangeable, non-refundable and non-transferable.
Disclaimer
We make no warrantees as to the site or its content, except as specified within this policy document. Price and product availability are for information purposes only and may be subject to change without notice. Many of our books are imported from the USA and prices quoted are subject to change due to exchange rate and US postal rate fluctuations. We maintain a strict level of security and employ professional safeguards to maintain the integrity of our site. Despite this, hackers could one day target the site and alter its content. For this reason Holy Cross Books cannot be held liable for damage of any kind, including loss of data, virus infections, breach of security or any personal harm associated with this site; nor held responsible for anything offensive to human dignity through this abuse.
We are not responsible for the content or the privacy policies of any websites to which www.holycrossbooks.co.uk may link.
